{"id":1891,"date":"2022-12-06T22:14:26","date_gmt":"2022-12-06T21:14:26","guid":{"rendered":"https:\/\/www.camping-antiochedoleron.com\/faq\/"},"modified":"2023-12-20T17:29:17","modified_gmt":"2023-12-20T16:29:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.camping-antiochedoleron.com\/en\/faq\/","title":{"rendered":"FAQ about our campsite on the Ile d&#8217;Ol\u00e9ron"},"content":{"rendered":"\n<p class=\"has-text-align-left\">Welcome to the FAQ page for our <strong><a href=\"https:\/\/www.camping-antiochedoleron.com\/en\/\">campsite on the Ile d&#8217;Ol\u00e9ron<\/a><\/strong>, where we answer all your questions to ensure you have an unforgettable stay at <strong>camping Antioche d&#8217;Ol\u00e9ron<\/strong>.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Our seaside campsite is the perfect place for a holiday with the family, as a couple or with friends. Whether you&#8217;re a regular visitor or discovering the <strong>charm of the Ile d&#8217;Ol\u00e9ron<\/strong> for the first time, our FAQ is designed to provide you with all the information you need for a successful stay.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Are you wondering how to book, change or cancel your holiday? Do you have questions about the entertainment and services available? Our FAQ covers a wide range of subjects to answer your questions. From booking to your arrival, via the activities and services on site, we&#8217;ve put together the essential information to help you plan your <strong>stay at our campsite in Ol\u00e9ron<\/strong>.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n  <div class=\"pfq\">\n    <header class=\"pfq__top\">\n          <\/header>\n\n    <nav class=\"pfq__themes\">\n      <h2>Th\u00e9matiques<\/h2>\n      <ul>\n      \n          <li class=\"pfq__theme active\" data-pfq-group=\"group-0\">\n            <a href=\"#\">Reservation<\/a>\n          <\/li>\n\n        \n          <li class=\"pfq__theme \" data-pfq-group=\"group-1\">\n            <a href=\"#\">Changing my booking<\/a>\n          <\/li>\n\n        \n          <li class=\"pfq__theme \" data-pfq-group=\"group-2\">\n            <a href=\"#\">Cancelling my booking<\/a>\n          <\/li>\n\n        \n          <li class=\"pfq__theme \" data-pfq-group=\"group-3\">\n            <a href=\"#\">During my stay<\/a>\n          <\/li>\n\n        \n          <li class=\"pfq__theme \" data-pfq-group=\"group-4\">\n            <a href=\"#\">The children<\/a>\n          <\/li>\n\n        \n          <li class=\"pfq__theme \" data-pfq-group=\"group-5\">\n            <a href=\"#\">Animals<\/a>\n          <\/li>\n\n        \n          <li class=\"pfq__theme \" data-pfq-group=\"group-6\">\n            <a href=\"#\">Other questions<\/a>\n          <\/li>\n\n              <\/ul>\n    <\/nav>\n\n    <div class=\"pfq__questions\">\n      \n        <div class=\"pfq__questions__group visible\" data-pfq-group=\"group-0\">\n\n          <h3>Reservation<\/h3>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">How to book ?<\/h4>\n              <div class=\"pfq__answer\"><p>You can book by email, phone or directly on the website.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">How can I check that my reservation has been registered ?<\/h4>\n              <div class=\"pfq__answer\"><p>A confirmation e-mail is systematically sent.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Is the campsite VACAF approved ?<\/h4>\n              <div class=\"pfq__answer\"><p>No.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Can I pay for my stay by ANCV cheque ?<\/h4>\n              <div class=\"pfq__answer\"><p>We accept ANCV cheques as well as ANCV connect.<\/p>\n<\/div>\n            <\/div>\n\n          \n        <\/div>\n\n        \n        <div class=\"pfq__questions__group \" data-pfq-group=\"group-1\">\n\n          <h3>Changing my booking<\/h3>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">How can I change my stay ?<\/h4>\n              <div class=\"pfq__answer\"><p>You can change your booking by e-mail or by post.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">What are the conditions of modification ?<\/h4>\n              <div class=\"pfq__answer\"><p>No particular conditions.<\/p>\n<\/div>\n            <\/div>\n\n          \n        <\/div>\n\n        \n        <div class=\"pfq__questions__group \" data-pfq-group=\"group-2\">\n\n          <h3>Cancelling my booking<\/h3>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">How can I cancel my stay ?<\/h4>\n              <div class=\"pfq__answer\"><p>You can cancel your reservation by mail or by registered mail.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">What are the cancellation conditions ?<\/h4>\n              <div class=\"pfq__answer\"><p>If the cancellation guarantee is taken out, the sums paid are reimbursed in full (except for the guarantee fee and the booking fee).<\/p>\n<p>Without subscription to the guarantee:<\/p>\n<ul>\n<li>Cancellation less than 30 days before arrival: for rentals, the balance is retained by the campsite. For pitches, only the deposit remains with the campsite.<\/li>\n<li>Cancellation more than 30 days: only the deposit remains with the campsite.<\/li>\n<\/ul>\n<\/div>\n            <\/div>\n\n          \n        <\/div>\n\n        \n        <div class=\"pfq__questions__group \" data-pfq-group=\"group-3\">\n\n          <h3>During my stay<\/h3>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Is there any entertainment throughout the season ?<\/h4>\n              <div class=\"pfq__answer\"><p>The animations take place during the high season only.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Is it possible to rent bicycles ?<\/h4>\n              <div class=\"pfq__answer\"><p>Yes, it is possible to rent bicycles nearby.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">What are the opening hours of the swimming pool ?<\/h4>\n              <div class=\"pfq__answer\"><p>The pool is open from 10am to 7pm.<\/p>\n<\/div>\n            <\/div>\n\n          \n        <\/div>\n\n        \n        <div class=\"pfq__questions__group \" data-pfq-group=\"group-4\">\n\n          <h3>The children<\/h3>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">From what age are children looked after by the activity leaders ?<\/h4>\n              <div class=\"pfq__answer\"><p>The mini club is open to children from the age of 4 to 10.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Are babies and children counted in the number of people for the accommodation ?<\/h4>\n              <div class=\"pfq__answer\"><p>Yes, all people (babies, children) are counted in the number of people for the accommodation.<\/p>\n<\/div>\n            <\/div>\n\n          \n        <\/div>\n\n        \n        <div class=\"pfq__questions__group \" data-pfq-group=\"group-5\">\n\n          <h3>Animals<\/h3>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Can I bring my pet ?<\/h4>\n              <div class=\"pfq__answer\"><p>Yes, pets are accepted with a supplement of 4.50\u20ac\/day per pet.<\/p>\n<\/div>\n            <\/div>\n\n          \n        <\/div>\n\n        \n        <div class=\"pfq__questions__group \" data-pfq-group=\"group-6\">\n\n          <h3>Other questions<\/h3>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">What are the opening dates of the campsite ?<\/h4>\n              <div class=\"pfq__answer\"><p>The campsite is open from 30\/03 to 30\/09.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">At what time can I arrive ?<\/h4>\n              <div class=\"pfq__answer\"><p>Arrivals are guaranteed from 4pm.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Will I have to pay a deposit during my stay ?<\/h4>\n              <div class=\"pfq__answer\"><p>You will be asked for two deposits on arrival: one of 300\u20ac to guarantee the equipment and a second between 80 and 120\u20ac to guarantee the cleaning.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Is the cleaning at the end of my stay included in my booking ?<\/h4>\n              <div class=\"pfq__answer\"><p>No, but it can be booked as an extra (kitchen not included).<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Are the rentals equipped with air conditioning and heating ?<\/h4>\n              <div class=\"pfq__answer\"><p>All rentals are equipped with heating. Only Palau and Fiji Comfort are equipped with air conditioning.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Are the rentals equipped with blankets ?<\/h4>\n              <div class=\"pfq__answer\"><p>The rentals are equipped with duvets and pillows.<\/p>\n<\/div>\n            <\/div>\n\n          \n            <div class=\"pfq__question\"  >\n              <h4 class=\"pfq__question__title\">Can I access the water park without staying at the campsite ?<\/h4>\n              <div class=\"pfq__answer\"><p>No, the swimming pool is exclusively reserved for campsite guests.<\/p>\n<\/div>\n            <\/div>\n\n          \n        <\/div>\n\n        \n    <\/div>\n  <\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the FAQ page for our campsite on the Ile d&#8217;Ol\u00e9ron, where we answer all your questions to ensure you have an unforgettable stay at camping Antioche d&#8217;Ol\u00e9ron. Our seaside campsite is the perfect place for a holiday with the family, as a couple or with friends. Whether you&#8217;re a regular visitor or discovering [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":316,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ Campsite \u00cele d&#039;Ol\u00e9ron | Campsite Antioche d&#039;Ol\u00e9ron<\/title>\n<meta name=\"description\" content=\"Prepare your Campsite break on the Ile d&#039;Ol\u00e9ron with the Campsite Antioche d&#039;Ol\u00e9ron FAQ. 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